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Where is my order?

We understand your excitement to receive your order. As each piece at Hellcat Studios is meticulously handcrafted, it takes time to ensure the highest quality. We strive to fulfill orders in a timely manner, but please note that due to our small-batch production and the unique nature of our process, there may be occasional delays. Rest assured, we are working diligently to create your item and will provide you with updates along the way. Thank you for your patience and support of our independent, artisanal approach.

Is my hellcat piece machine-washable?

Absolutely! We take great care to ensure that all our Hellcat pieces are machine-washable. We understand the importance of convenience and practicality in everyday wear. 

Why has my label been printed but my order hasn't shipped?

We apologize for any confusion or frustration this may have caused. At Hellcat Studios, we hand-make each garment with great care and attention to detail. Sometimes, due to the high demand for our products, we may print the shipping label in advance to streamline the process. However, please be assured that your order is in progress and will be shipped to you as soon as it is completed. We appreciate your understanding and patience as we work to provide you with a truly unique and exceptional piece.

Are you hiring?

We are always looking for talented individuals to join our team at Hellcat Studios! If you are interested in joining us, please send your resume to sam@hellcat.nyc. While we may not be able to respond to everyone due to high demand, we will carefully review your resume and contact you if there is a suitable opportunity. Thank you for your interest in being a part of our team.

I want to sell Hellcat at my store.

We're thrilled to hear that you're interested in selling Hellcat at your store! We value partnerships with retailers who share our passion for unique and high-quality fashion. Please reach out to sam@hellcat.nyc with more information about your store, including its location, target audience, and other brands you currently carry. Our team will review your request and get back to you with further details on how we can collaborate. Thank you for your interest in becoming a Hellcat retailer, and we look forward to potentially working together to bring Hellcat's rebellious and captivating designs to your store.

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